WEXReviews of wexinc.com

Horrible. Earlier this year, UHC dentaly told me and my dentist office that I didn't have coverage. Due to non-payment of my COBRA dental plan. It turns out I had been paying monthly, fully paid up... My previous employer had changed benefits administrators and I didn't recognize the hange but ha set up monthly payments. Because I was told I didn't have dental benefits, I believed UHC... so I didn't get routine care as often as I should and ended up paying outof pocket when I did. I've been on the phone for over 4 hours this week tryingto get that straightened out an they won't provide a refund for the $300+ the combination of Wex and UHC have taken from me without any benefit so far.

If you use any WEX fuel card, and they have quite a few, make sure it covers fraud. We had one that didn't and were stuck with a $4000 bill when a card info was stolen by a truck driver and we didn't even use diesel fuel. Also if you are one day late they charge like 9% late fees, whereas other companies charge 1% and they have no option for autopay like other companies

They are supposed to handle our FSA benefits processing. However, they do so poorly. Their processes are cumbersome. They have a poor interpretation of IRS regulations. They FREQUENTLY deny claims on the thinnest of reasons and end up reversing their denials after large amounts of effort and evidence is provided. Would not recommend. Find another provider.

Money stollen from my account and I am still fighting after been promised a refund. Charged twice for fuel I did not use!!! Faults take weeks to resolve I applied for an ESSO / Wex card using BluelightCard, all was fine and the card came eventually (Not a quick system). Filled up with 30Ltrs but found on my invoice a few days later that the garage double-charged me. So I raised this with WEX asap. I am out of pocket. I would chase up every week and I would receive the stock response (We are chasing and will update you soon). However, after 7 weeks I have still heard nothing BUT!!!!! They charged me again!!!!! However, I can not log this under the original reference number I have to raise it again!!! I am now 3105 out of pocket and they are not being urgent about this at all. I eventually spoke to a human and they said they will refund me the 1st one but this will take another 2 weeks to process. So I now have to wait for a total of 9/10 weeks for half of their mistake to be rectified and another few weeks for the other. My advice - It might be discounted (IF) it works. I believe all Esso staff hate using this system and it's flawed with mistakes. WEX offers no apology or compensation for me being £105 out of pocket.

Motorpass charge high fees and they don’t give you a discount at the pump at all. Don’t use Motorpass anymore they’re trying to rip you off and try to stay away from them.

WEX is a company that provides Fleet trucking companies with a way to purchase fuel, repairs etc while on the road. Our experience with WEX has been not so good. They have not held up to their promises and when we had an issue with fraud, they just turn their back to us and have not been willing to do what is right and ethical. I recommend that you do not work with this company and if you are currently with them I encourage you to look for another company.