Weston Store Heated ClothingReviews of westonstore.com

I have the heated socks for my husband and I we both love them! If your feet get cold easily when outside I recommend getting these. Jennifer

I purchased a coat and had a great experience. The coat I ordered was too small so I contacted Weston customer support. They gave me several options to return/exchange the coat. I did the immediate exchange so the new coat (larger size) which required me to pay (hold cost) for the new coat as long as I returned the smaller coat (new, same packaging, accessories and tags still attached) within 7 days. Well as soon as Weston emailed me a return shipment paper I tracked down the ups truck in my neighborhood. Great customer service!!!

I received my heated jacket for Christmas and Im getting a lot more use out of it this year than a normal year in my area, its perfect, battery life is longer than I would have expected, easily goes 12 hours on medium, the high setting is a touch to warm for me its literally Hot. My sister being the purchaser had nothing but great things to say about their customer support / communication. I recommend highly recommend to everyone.

I purchased a pair of heated liners. They were exactly as advertised and have made winter running more enjoyable. I had an issue with stitching on the thumb as well as a concern around the one glove being warmer than the other. I emailed support and in one business day I was informed that a new pair was on its way to me. No hassle and no running me through pointless questions to try and delay the process. Things happen, I get that and I have learned that sometimes things happen. Weston took great care in quickly addressing my concerns.

I had a defective battery and notified customer service. They responded within 24 hours and shipped a replacement the same day. I would definitely buy from them again.

I ordered batteries in error, I sent an email within 30 mins of the order being placed. They cancelled the order within 30 mins. Greatly appreciated the quick response.

I bought heated glove liners in December 2024. They worked beautifully for over a year. Then one of them stopped working. Customer Service responded very quickly to my email and within 24 hours they resolved the issue by sending me a new pair of liners. I am very pleased with this company and its products and highly recommend them!

Great Customer Service - Bought a heated puffer coat. Coat looked great and heater could withstand down to about 30 degrees, but zipper would get stuck and not fully unzip. I emailed Weston and they shipped out a new coat. Coat comes with a warranty and they stand by it (without delay).