Weston Store Heated ClothingReviews of westonstore.com

I reached out to the company because I had an issue with a product I purchased. They helped me out with sending me a replacement and were super attentive to my needs! I really appreciated the customer service representative who helped me.

I purchased some heated gloves this winter. I used them many times working outside in single digit temperature. One glove stopped working. I contacted Weston and sent them a video. They replaced the gloves in two days under warranty. I was very pleased with their warranty response.

I purchased these heated insoles for winter morning walks and have also used them in my cycling shoes on cold rides and in my boots during late-season football games. They’ve performed exceptionally well in every situation—keeping my feet warm and comfortable even in very cold conditions. After some use, one insole stopped heating. I submitted a warranty claim, and within about a week, a brand-new pair was delivered to my home with no hassle. The product works great, and the customer service was outstanding. I highly recommend these heated insoles for anyone looking to stay warm and comfortable during cold-weather activities.

I recently purchased a woman's heated fleece jacket with hood for my wife which she thoroughly enjoyed. When she saw how cold her sister-in-law was she gifted the jacket to her. So I purchased a second jacket for my wife. This new jacket did not warm completely in the back panel so I contacted the warranty support department. They sent me a new replacement without any hassle. I strongly recommend Weston heated products. They are stylish and perform well. Also, my wife continues to brag about her heated jacket to her friends.

Nice liners. Still a little big for my small hands but it’s workable. Had the best customer experience ever when one glove quit warming after 3 months. Gloves were replaced without hassle. Highly recommended company!! Thank you.

We have the heated gloves from Weston, which have been working well this winter! Remember to charge the batteries every so often….on another note, two fingers of one glove ripped along the seams while shoveling snow. This turned out to be covered by their warranty, and after a brief email exchange with Chris (who I must say is an excellent customer service representative), they sent a new pair of gloves since they “are made for durability” and those tears should not have happened! Of course I’m thrilled that the warranty covers the gloves, but it was a great customer service experience that you just don’t find everywhere. Prompt, polite, asked pertinent questions…. I recommend Weston and would not hesitate to purchase other items from them if needed.

I had one of my gloves quit working. I emailed Weston about my problem and got a quick response. They sent me a new pair of gloves at no cost to me. Their customer service is fantastic!

I purchased a pair of Weston heated gloves the end of last winter season. After nearly a year, I used them this past December to plow snow with my 4 wheeler. Within an hour, all the stitching began coming apart. Very disappointed, I took pictures and emailed them to Weston. They replied immediately! Apologizing, and assuring me they would make it right. Next day I received a tracking number, and within 2 days I had the replacement pair. After a dozen uses, and lots of snow, they show no signs of wear. They turned a disappointed customer into a loyal customer. Since then I've purchased 2 heated jackets and accessories. Can't say enough about Weston!