Weston Store Heated ClothingReviews of westonstore.com

Bought $140 heated socks and they don't keep your feet warm in 32 degree weather??? They are worthless!!! Company wont help at all!! DO NOT BUY..........

Horrible liars said its made in USA so I order a pair of socks get the box and it says made in China disgusting Horrible liars. Do not buy from these liars and all they can say is oh it was a misunderstanding when I specifically asked if they were made in the USA. I hope the CEO of this company calls me but she probably won't DO NOT BUY ANYTHING FROM THESE LIARS!!!!!

Terrible Customer Service. I ordered a jacket, didn't get the required battery. They did send it, but it was faulty. I tried to return the item altogether, but by the time I got the battery, my return windrow had expired. After that e they wouldn't even discuss returning it. Pretty sh#y customer service to not accept responsibility for THEIR ERROR.

Zero Stars!! I didn't order ANYTHING and they charged my credit card $158.00!!!. I didn't give them a credit card number, I did not give them a shipping address they just went into my computer and STOLE my credit card number. This place is a SCAM! STAY AWAY!!! NO CUSTOMER SERVICE!!!

We purchased heated gloves on Dec 03, 2024 and did not receive them until Dec 15, 2024. The gloves worked on first wear however the second wear did not heat and the third wear only one glove worked. As noted in prior reviews while there is a phone line for customer service listed there is no live customer support. We initiated a return request as instructed online on Jan 23, 2025. We requested a return label and refund due to the item being defective. while they offer a replacement or store credit they will not issue a refund as there is a 30 day return policy. We are 7 days outside the return based on delivery date, however the clock starts ticking based on order date...so based on our experience this company deals in misleading advertising with "one year warranty and easy returns" streaming on the website! Consumer beware...19 emails correspondence later this company is suspect of poor customer support!

VERY POOR CUSTOMER SERVICE!! They don't answer their phone and it took days for them to respond by email! Now, I can't return items that were purchased as Christmas gifts that don't fit. Almost every retailer has an extended return policy during the Holiday Season, but not them! There is no integrity with this company-BEWARE!

I ordered this product as a Christmas gift in early December with an expected 2-3 day delivery. The product just arrived (January 14th). Worst customer service ever!

I ordered a vest and jacket before Xmas I got the vest but now we are month later and still have no jacket this company is the worst to deal with I would not waste my time with this company they give u the run around when u ask about the product