West Coast Vape Supply is a vape wholesale and retail vape supplier of vape juice, ejuice, eliquid, nicotine salt, vape mods, vape coils, box mods, jam monster, loaded ejuice, juice roll upz, naked 100, ruthless vapor, JUUL, SMOK and more.
westcoast vapesupply (westcoastvapesupply.com) has 154 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Emma C.
What a terrible experience. No refund or returns available. They say it's because of the substance yet I was able to make a return to a different vape store online. Never ordering from them again. I ordered expedited shipping and it's been 13 days when they claim to do it in 2-10 days, so I paid for extra shipping for absolutely no reason. Not only that but ive emailed them 3x to no response. Awful customer service and awful experience. Glad I can review them.
Sherif Osman S.
SCAM SCAM SCAM 15 USD for shipping of 3 bottles of juice, thats fine. 2-7 days to deliver on their page, FACT?? 10 business days after 2 days of prepping your order. SCAM SCAM SCAM bs tracking number I never used bad words ever on a business email, with them, I didn't save an effort
Natalie B.
I'm unsure why this company is a hit and miss. My last order came without any issue but this time it's now been 3 days since a label was printed and my order hasn't been received by USPS. I need this order to arrive- its vape juice which is rather important... if it were anything else I wouldnt mind the wait but they're dealing with people that need their nicotine fix. I just sent a message to them but after reading reviews I have a feeling I wont be getting a response. I'll give it a week before calling my bank since that's the amount of time to wait before filing a claim
Donna B.
I have purchased from this company many times over the past several years wonderful customer service large selection great prices fast shipping OK sometimes it takes a week or two to get a parcel but that’s life in the buying stuff mail order game live with it they often have promotions and often offer free shipping with a minimum purchase five star review from me
Audrey C.
I had an amazing experience with them even when one of my bang xxl vapes didn’t work I emailed and they needed a video of it not working and then they are sending me a new one!
skyler P.
Never received any confirmation or tracking number. Just a bill for shipping when I never received anything that I paid for. I wish I had read the reviews before trying to buy from west coast vape supply.
STEVE
Unfortunately you have to leave at least 1 star, they do not deserve it. Ordered over 2 weeks ago, I was assured it will be shipped in 2 days through USPS. THEY DOT ANSWER CALLS OR EMAILS. I AM DONE TRYING, I'LL LET CHASE DEAL WITH THEM. BUYER BEWARE!!!!!
cancerboarder
AVOID THIS BUSINESS! I have ordered from them 3 times. Every time the order takes several weeks to ship. They do not have an actual customer service dept at all. They lgnore all emails and voicemails ( yes voicemail) they do not have a phone number that is ever answered. This time I forgot that I had terrible experiences with them in the past and accidently ordered again from them. When I complained in email form to their customer service email they once again never emailed back. Furthermore after complaining that they hadn't even shipped the order after taking the money, weeks later they created a shipping label to appear as if they were shipping it but never did. I firmly believe they are purposefully not shipping it now because I complained. I have filled a complaint with the better business bureau and found out they have over 90 registered complaints relating to shipping, filling orders, and refunds.
