Amanda
So so....
I had many projects I had hoped to purchase from W&W because I have MANY animal lovers in my life. I ordered just one to start and I’m not super satisfied. The piece I received has a picture of a gray and dark gray cat, my cat (which was well reflected in the pic I sent) is gray and WHITE...so while it absolutely resembles her, there are also some obvious discrepancies. I think I would recommend a few things to a future buyer: 1. Send more than one picture, from different angles so they can see your whole animal and it’s characteristics. 2. Use the box that asks for specifics. Be painfully obvious, “cat is light gray and white with bright blue eyes” I believe I may try again with a different animal. I WAS pleased with the turnaround from order to delivery. I DO think it’s a little pricey 😋
Response from West & WillowMay 7, 2021
Hi Amanda, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.


