West & WillowReviews of westandwillow.com

Response from West & WillowDec 26, 2020

Hi Lindsay, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file.

Response from West & WillowDec 26, 2020

Hi Brian, That was definitely a long wait! It sounds like we didn't give you the type of service you deserve. Please check your inbox for an email from us. We'll be more than happy to turn this around for you.

Response from West & WillowDec 26, 2020

Hi Lauren, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We are sending you an e-mail now to get this taken care of.

Response from West & WillowDec 26, 2020

Hi Karla, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an e-mail from us.

Response from West & WillowDec 27, 2020

Hello Leigh Ann, We want our customers to be 100% happy with their order and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.

Response from West & WillowDec 24, 2020

Hi Paige, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.

Response from West & WillowDec 25, 2020

Hi Dean, We certainly understand why you are so upset with us!We aim for 100% customer happiness and will fix this right away. Check your email for an email from us about this.

Response from West & WillowDec 25, 2020

Hi Cory, That was definitely a long wait! It sounds like we didn't give you the type of service you deserve. Please check your inbox for an email from us. We'll be more than happy to turn this around for you.