Kaitlyn
Excellent customer service
The customer service is excellent. Highly recommend as a repeat customer.
Response from West & WillowJul 1, 2025
We’re glad our customer service has kept you coming back! Your recommendation means a lot to us.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kaitlyn
The customer service is excellent. Highly recommend as a repeat customer.
Response from West & WillowJul 1, 2025
We’re glad our customer service has kept you coming back! Your recommendation means a lot to us.
Janelly C.
Absolutely stunning work!! Thank you, it was simply perfect.
Response from West & WillowJul 1, 2025
We’re so happy to hear you think the work was stunning and perfect! We appreciate your business.
Kacie R.
Legit adorable!! Can’t wait to hang the print above our fur baby’s water and food bowls!!
Response from West & WillowJul 1, 2025
That sounds like the perfect spot! So happy you think it’s adorable—we can’t wait for it to brighten up your fur baby’s space!
yvonne H.
My portrait of my Dog "Rocky" is spot on... I LOVE IT!
Response from West & WillowJul 1, 2025
So glad Rocky’s portrait was spot on and that you love it! We really appreciate your support!
Charles Michael M.
I love the portrait Only issue was the print became misaligned during shipping. I had to pull back the staples and unfortunately some broke. Would you be able to resend a few? I am willing to pay. Thank you.
Response from West & WillowJul 1, 2025
We’re glad you love the portrait and sorry to hear about the print misalignment. We’d be happy to help make this right—please reach out to our team so we can arrange a replacement for you!
Mike O.
I wasn’t sure what to expect but the Portrait of my dog reflected his personality in the best possible way. I was extremely pleased with the results.
Response from West & WillowJul 1, 2025
We’re so happy to hear the portrait captured your dog’s personality perfectly! It’s wonderful to know you’re pleased with the results.
Rhonda K.
I absolutely love my necklace with pendants. I recently lost both my senior dogs and now I feel like I have them close to my heart always. Thank you West and Willow. Rhonda
Response from West & WillowJul 1, 2025
We’re so glad the necklace helps keep your beloved dogs close to your heart. It means a lot to us to be part of such a meaningful keepsake.
Kelly
The artists did such a great job capturing my two fur babies that I lost. They went above and beyond reaching out to get more pictures of one because they wanted to get her just right . Thank you so much for this precious piece of art .
Response from West & WillowJul 1, 2025
We’re truly honored to have captured your fur babies so lovingly. Going the extra mile to get every detail right is what we strive for. It means so much to know this piece is precious to you.