West & WillowReviews of westandwillow.com

Response from West & WillowDec 2, 2022

Hi Karen, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We are sending you an email now to get this taken care of.

Response from West & WillowDec 2, 2022

Hi Walter, We're delighted to hear that you find the ordering process simple! Also, as of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼

Response from West & WillowDec 1, 2022

Hi Katie, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.

Response from West & WillowDec 1, 2022

Hello Theresa, We hate to hear this! We are reaching out to your email now to help get this resolved for you.

Response from West & WillowDec 1, 2022

Hello Britt, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Response from West & WillowDec 1, 2022

Hello Patti, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.

Response from West & WillowNov 30, 2022

Hi Mark, As of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. Thank you for your feedback!

Response from West & WillowNov 30, 2022

Hello Laine, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.