Helen E.
It was very easy to order
It was very easy to order Only thing concerned about. I ordered 11-25-22 Haven’t heard anything since. Hoping to get and hear something soon. Would like to have before Xmas

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Helen E.
It was very easy to order Only thing concerned about. I ordered 11-25-22 Haven’t heard anything since. Hoping to get and hear something soon. Would like to have before Xmas
Katelyn
Updating my review. I did have an issue but I am satisfied how they corrected it. The customer service is also very responsive and in the end I got the beautiful picture I ordered, and before the holiday.
Response from West & WillowDec 18, 2022
Hi Katelyn, We are very sorry for the bad experience. Upon checking, your order is in the fulfillment stage and is ready for transit right now.
Winston F.
Thank you so much! My whole family loves our portrait of our dog. It made us all very happy!! Tears of Joy!
Stefanie R.
The names on my first order were incorrect, I emailed customer service and the issues was fixed quickly.
Kaylee W.
Very easy to work with!!
Heather H.
My first picture did not turn out the way on wanted it. But after speaking with customer service they were very responsive and wanted to make the order right! I am very happy with the product and customer service!!!!
Janessa H.
This is a great company. Without a doubt will be ordering from here again! They went over and beyond to make sure I was happy and satisfied with my portraits and fixed any mistakes with no hassle or extra fees. Very satisfied customer.
Emma G.
Tori is amazing!!! so helpful, smart, and passionate about her work!