vn
Not the best, not the worst.
I was highly unsatisfied with my first print - the image was not correct, and the sizing/positioning of the dogs were significantly off (the Pug was significantly larger than the German Shepard). I emailed support and did not receive a response for a week. After working with support, they corrected my print and sent me a new one. Hopefully it is correct this time, but I am doubtful considering what happened before. Overall, the print is cute and the quality is average. I would recommend supporting a business that provides prints before production as timely responses, though.
Response from West & WillowNov 19, 2022
Hi Veronica, We’re sorry to hear that your experience was less than satisfactory. We are committed to providing great customer service, and we would like to make things right.


