West & WillowReviews of westandwillow.com

I love the portrait looks just like my dog, but the background had noticeable brown mark and was a little bent from the rolling in the bag. Other than that I was pleased with my order.

I saw an ad for West and Willow on Instagram. I recently lost my cat, Gremlin, to cancer, and I was looking for some way to remember her. I thought having artwork of my sweet baby to hang on the wall would be a perfect way to do that. My portrait arrived very quickly after ordering it. It is stylized, which I knew, and I have to say it looks almost exactly like her. She was a very unique looking little cat so I knew it would be difficult for them to capture all of her details, and since she had already passed on I was unable to take a new photo to match their requirements so I had only a few pictures to chose from when sending a reference, but when I unboxed the portrait I knew immediately they had captured her well. The only complaint I could have is that the frame itself feels a bit flimsy - I ordered the walnut frame - for the markup they gave me, but I guess I could always buy a new frame if I wanted to. Overall, I would recommend this product to anyone who wishes to have a beautiful framed picture of their fur baby to hang in their home.

I love the design, and the artists did a great job. This would be a 5-star review, except the first design/delivery was incorrect, and I wasn't able to gift it on time. The team at W&W did offer me a corrected replacement free of charge. It turned out great.

I am very impressed at the likeness of my pets. The images captured their characteristics and colouring perfectly. The digital image was missing from from order but when I contacted customer service, it was sent to me the same day! My overall experience was great. I am thrilled with the products and I would recommend them to anyone who inquired. Thank you West and Willow!

Excellent service and quality of product. One suggestion, perhaps you should consider offering an enlarged image and cutting back the blank space above the graphic.

I've ordered from you before and love the results. Although my recent order I'm not sure about. Wish I could do a preview of the image as I'm not sure the photo is the best.

Very easy to order. Very easy to upload our dog’s photo. Just now need the order to be processed, notified if there are any problems and then gift to be received. Fingers crossed!

Everything was great. There was a small issue with one of the three pieces I got. Customer service was quick to resolve the issue.