West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 12,615 reviews with 5 stars · Clear filters
Nicole
I just received my portrait. It’s nothing short of perfect !!!! The 3 dogs look the exact same as they do in person. It’s such a beautiful photo & a Christmas gift, I want to give it right now
Response from West & WillowNov 22, 2025
Hello Nicole, Thank you so much for sharing this! We’re thrilled to hear the portrait turned out perfect and captured your pups just right. Knowing it’s a gift you’re excited to give makes our day. Enjoy sharing it!
Courtney T.
This is the 3rd memorial photo we have had made. Everyone we are wowed and grateful for how well your team captures our friends likeness, right down to the look in his eyes. Thank you for helping us to remember our dear friends
Response from West & WillowNov 22, 2025
Hello Courtney, Thank you so much for your heartfelt review. We’re truly honored you’ve trusted us multiple times, and we’re grateful our work helps you remember your dear friends. It means the world to our team.
Stacy F.
Great product and customer service!
Response from West & WillowNov 19, 2025
Hello Stacy, Thank you! We’re so glad you loved the product and had a great experience with our team. We appreciate you!
Amy A.
The print and digital print were beautiful. They were wonderful to work with.
Response from West & WillowNov 19, 2025
Hello Amy, Thank you! We’re so glad you loved the prints and had a great experience working with us. We appreciate you!
Cindy Piebes F.
I bought 3 pictures for my children, two for their dogs and one for their 2 cats. They replicated the photos I sent to a tee and the whole process was trouble free. They are one of the best Christmas gifts they ever got! Love this company!
Response from West & WillowNov 19, 2025
Hello Cindy, Thank you so much! We’re thrilled the portraits were spot-on and made such special Christmas gifts for your family. We truly appreciate your kind words and love having you as a customer!
Leanne C.
The most amazing portraits of our pups. I was blown away. Also made an error with my order and they were very quick to help me remedy it.
Response from West & WillowNov 19, 2025
Hello Leanne, Thank you so much! We’re thrilled you loved your pups’ portraits, and we’re glad we could quickly help fix your order. We appreciate you choosing us!
Elle
Wow, wow, wow. Just wow. The artwork is soooo cute and it’s really nice, but the customer service is NEXT LEVEL. My artwork originally didn’t turn out how I wanted it to so they offered to make edits that I would approve. They were timely, super nice, and very accommodating. This type of service just hasn’t existed anywhere post Covid. I’d definitely buy more things from them. Thank you for creating a happy memory of my dog.
Response from West & WillowNov 19, 2025
Hello Elle, Thank you for the amazing feedback! We’re so glad you loved the artwork and that our team could make the edits just right. It means a lot to be part of a happy memory of your dog. We truly appreciate you and would love to create more for you in the future!
Kaede T.
When I came across West & Willow’s pet portraits online, I instantly knew they would make the perfect Christmas gifts for the pet owners in my family. The process of submitting the portrait requests was simple and hassle-free, and the orders were completed quickly. I was astonished by how beautifully they rendered my sister’s dog and cat, vividly capturing their unique personalities. The second portrait of my other sister’s two Harlequin bunnies needed some tweaking, which West & Willow handled in an attentive, friendly, and professional manner. The final artwork was breathtaking! I’m looking forward to seeing my family’s faces light up when they receive their portraits. I highly recommend West & Willow for anyone seeking a treasured keepsake for themselves or fellow pet lovers.
Response from West & WillowNov 19, 2025
Hello Kaede, Thank you for the wonderful review! We’re so happy the portraits captured your family’s pets and that our team could help perfect the bunny piece. We hope the gifts bring big smiles—thanks for choosing us!
