West & WillowReviews of westandwillow.com

Quick to ship and arrive! And quality work!

Siena was helpful in getting my image corrected. She was empathetic and communicative throughout the entire process. Excited to see my replacement soon.

There was an issue with my order and the customer service team resolved it immediately and without issue.

I ordered a custom pet portrait for my girlfriend’s birthday and was initially very disappointed with the result. The portrait had several discrepancies with the artwork provided and was too small. After I reached out to the customer service team, they listened to my requests and put together a new version for me free of charge! The portrait now looks much better and we’re very satisfied.

Super-easy to upload a photo, and the requirements were also clear and simple. Fast shipping, even to Canada. Straightforward pricing. The portrait is adorable and a perfect memorial of my precious pup. Absolutely recommend.

Great portrait and arrived early

Couldn’t be happier with the pet portrait mug! I got this for my dad as a Father’s Day present since our dog recently passed away. It brought such a smile to all of our faces. Now he gets to enjoy his coffee every morning and be reminded of all the amazing memories with our Tucker ❤️

Was super easy to order and understand