West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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E. M.
I was so sad I dropped my mug with my boys on it, it was a Christmas gift last year. I reached out and was able to get it replaced and the customer experience was quick and easy! Great product and great customer care!
Response from West & WillowNov 22, 2025
Hello E. Marino, Thank you for sharing this! We’re so glad we could replace your mug quickly and make the process easy. We appreciate your kind words!
Mandy
Thank you for a beautiful keepsake of our two dogs. We miss them everyday, so seeing their portrait in the house is so lovely. Definitely recommend
Response from West & WillowNov 22, 2025
Hello Mandy, Thank you so much for your kind words. We’re honored to create a keepsake of your beloved dogs, and we’re glad their portrait brings comfort. We truly appreciate the recommendation!
Kamron L.
This framed picture of our sweet Tuna, who died last month, brought tears to our eyes and sweet memories all around. Great purchase!
Response from West & WillowNov 22, 2025
Hello Kamron, Thank you for sharing this. We’re truly honored the portrait brought comforting memories of Tuna. Sending you our warmest thoughts.
Jeffrey T. G.
We were treated like Family
Response from West & WillowNov 22, 2025
Hello Jeffrey, Thank you so much — we’re honored to have made you feel like family!
Alyssa C.
I had a great experience when I needed to reach out to customer service. They were super helpful, prompt and kind! I truly appreciated the custom service!
Response from West & WillowNov 22, 2025
Hello Alyssa, Thank you for your kind words! We’re so glad our customer service team could help promptly and kindly. We truly appreciate you sharing your experience!
Stephanie H.
Fabulous !! They love the new print of Bogey! We so appreciate you doing it over and making it more like Stout ❤️
Response from West & WillowNov 22, 2025
Hello Stephanie, Thank you so much! We’re glad the new print of Bogey was a hit, and we were happy to make the adjustments to match Stout. We truly appreciate your kind words!
Shannon
I was nervous that the portrait wouldn’t look like my sweet fur babe, but it was perfect! The customer service team put my nerves to ease and ensured me 100% satisfaction. I am so glad I found West & Willow.
Response from West & WillowNov 22, 2025
Hello Shannon, Thank you for sharing this! We’re so glad the portrait was perfect and that our team could ease your worries. We’re grateful you found us!
Cindy V.
Beautiful work! Awesome keepsake and very appreciated gift!!!
Response from West & WillowNov 22, 2025
Hello Cindy, Thank you so much! We’re thrilled you love the artwork and that it made such a meaningful gift. We truly appreciate your kind words!
