MF
Quick response
Quick response very helpful. Had to add a digital copy with my order

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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MF
Quick response very helpful. Had to add a digital copy with my order
Justin R.
Ordered an 18x24 of my dog that recently passed away. When the package came the frame was broken, box was dented, most likely from shipping. I reached out to customer service and they shipped me out a brand new one and told me I could keep the old one. Received new one within a week or so. Very happy with the product.
Rebecca J.
The ordering was easy. I can't wait to see the final product!
Brian K P.
The ordering process is very concise and clear even for a not very tech savvy person! The only thing more I could want was to be able to see a rendering of my order before I checked out but I do understand why that’s not possible.
Neo
Staff were very helpful and we are very pleased with the product!
Dana B.
The quality of your work is excellent and the customer service is stellar!! Thank you so much!
Jenee
Came in quicker than I expected and looks great! This is our third purchase from this company over the years and the quality remains the same. Highly recommend!
Karen
My pet portrait is beautiful!!