West & WillowReviews of westandwillow.com

Thank you so much! The whole ordering process was so easy! The picture came out perfect and my father loved his father's day gift of his best friend, Mathias!

Picture came out amazing! Very pleased.

Really captured the spirit and soul of my dog in this portrait. I absolutely love it!

Ordering was straight forward and not confusing.

I received the pictures about a week and a half after ordering, a lot faster than I expected! They are stunning and look identical to the photos I sent in. I love how my cats’ blue eyes turned out and my gaze is instantly drawn to them. I have referred all my friends and family!

Customer service is off the charts above and beyond. Siena was personable, prompt and solved my issue with ease and charm. I want to place another order just to support her! She is that good! Well done for hiring such a wonderful human being. We need more like her in the world, especially in customer service!

EDIT #2: It's perfect. Thanks West & Willow, I now have only happiness when I see the product you made for me. EDIT: I changed from 2 stars to 4 stars as I wrote West & Willow and explained my dismay. They're going to review, revise, and then ask me prior to sending replacements. This is the epitome of excellent customer service. If the revised version looks great, I'll come back and change to 5 stars. Thanks to W&W for their kindness in fixing what I'd hoped to be perfect. My dog's right eye is way higher than it should be; it looks like a 4 year old placed, like one would a stuck-in googly eye. It's sad, because I was hoping this would be a lovely commemorative object d'art. Instead, it's garbage and a waste of money.

Thank you for giving us a way to remember our late pup. The portrait came out so amazing. She will forever be with us