West & WillowReviews of westandwillow.com

super responsive

I had a mixup with my order where I thought I ordered something I didn't. I emailed West & Willow and received a really quick response and she took care of it right away. It was a very personable response where I felt I was in good hands. Super excited and waiting for my Sweet Samson's picture to arrive soon. Thanks so much!

We lost our puppy & a neighbor gave us this gift. We recently received it in the mail. ITS BEAUTIFUL- We miss him so much & this was perfect & professionally done.

My daughter loved the image!! I’ve had a dog one done before, so was curious as to how one for a hamster would turn out - and it was great!

Great team behind the scene great customer service . I’m so excited about my order it’s incredible beyond the details and the print and the colors and the frame .

Customer service was superb and fixed my order with no hassle!

I ordered 3 pet portraits. Two came out awesome right off the bat, one was a little dark and lifeless. When West & Willow followed up with me to make sure I was happy, I mentioned the darkness of the 3rd portrait. They redid it, and made sure it had the light/life that was missing. I am thrilled with all 3 portraits now, and I love the customer service.

The picture looked great