Diana P.
The staff was very friendly and helpful…
The staff was very friendly and helpful to make my portrait right. They advised me of the progress of the edits and showed me examples. Very helpful

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Diana P.
The staff was very friendly and helpful to make my portrait right. They advised me of the progress of the edits and showed me examples. Very helpful
Michelle A.
Love, Love, Love my pic. So gorgeous, about to order another :-)
Don A.
West & Willow did a great job with the art work!!! They had technical difficulty getting me my digital print, but were so gracious and did a personal follow up. Amazing product and customer service.
Response from West & WillowSep 7, 2023
Hello Don, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Ann B.
Ralph was great in responding to my issue
Donna M.
It was easy to order with step by step instructions. Will be ordering again because I have 2 more puppers and want to get all 3
Krystal L.
Customer service is excellent!!! I loved the picture itself. One of my pups eyes looked to black and he looked creepy. Customer service had me fill out a form , sent me a draft of the new one and are sending a new one back out to me. No problem at all!!!
Mitchell H.
Email notifications, tracking and packaging.
BHP
I was very happy with the ease of purchase and site navigation, as well as, the quick response time from customer service when I had a question.