West & WillowReviews of westandwillow.com

Ordered my second framed photo!! So excited to get it.

The team is great and so quick to respond to a question I had about my order.

Quick turnaround and super amazing print of my furbaby with a great quality frame. I would order from this vendor again!

There were some problems with delivery but the customer service was excellent and I got it in the end and I’m happy to say I’ll be purchasing again from here

I’ve ordered many things before & had an order about a month ago where I wasn’t thrilled with the dog’s image. I reached out to customer service & they went above & beyond to replace it—they even sent a new proof out for approval before sending the new picture!

Great customer service

Customer service was outstanding. The first attempt at a picture was not great, primarily due to my not reading all the requirements for a proper photo. Even though it was not their fault, customer service, primarily Siena, went to great lengths to make us happy. On the third try, we got a great picture. I am more than happy with their service and the final result.

The portrait we got of our dog is one of my favorite things I’ve ever gotten. The quality is great and everything about the portrait is PERFECT. I will forever keep this and am so happy we got it!