West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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CP
I had a little trouble with my original order, but the support people helped correct it and sent me a new item.
Response from West & WillowJul 8, 2026
Hello CP, Thank you for your patience and understanding! 😊 We're so glad we could make things right, and we truly appreciate your kind words and support!
HPW
I just love the print of my dear dog Sadie. I'd been thinking for years of how I could portray her, and this was the perfect solution. The price was reasonable and it arrived fairly quickly. It was so well done - I'm thrilled.
Response from West & WillowJul 8, 2026
Hello, Thank you so much for your wonderful feedback! ❤️ We're honored to have helped celebrate Sadie in such a special way. It means so much to hear that you love your portrait. Thank you for your support!
Daisy W.
Quick response, efficient and excellent customer care!
Response from West & WillowJul 8, 2026
Hello Daisy, Thank you so much for your kind words! 😊 We're delighted you had a great experience. We truly appreciate your support!
Robin
Love my pic!
Response from West & WillowJul 8, 2026
Hello Robin, Thank you so much! 😊 We're so happy you love it. We truly appreciate your support!
Iris G.
Great communication and much faster order completion than expected. Final product was perfect.
Response from West & WillowJul 8, 2026
Hello Iris, Thank you so much for your kind words! 😊 We're thrilled you loved the final portrait and that we exceeded your expectations. We truly appreciate your support!
LKemm
The image looks just like our sweet girl! This (memorial) artwork was just what we needed as we grieve the loss of our family dog, who played such a special role in our lives. Thank you!!
Response from West & WillowJul 2, 2026
Hello LKemm, Thank you so much for your kind words. ❤️ We're truly honored to have created something meaningful in memory of your sweet girl. Wishing you and your family comfort during this difficult time.
Cathy S.
I got a completely different dog to the picture I sent I emailed them and they sent back a form to fill out. And they are redoing the picture. I will update when I see if they send the corrected picture. Update. They corrected the order and the new one was sent and it’s perfect thank you so much for handling it so quickly
Response from West & WillowJul 8, 2026
Hello Cathy, We apologize for what happened. I’m glad to see this has already been sorted by our team, but if there’s anything else you need, we’re always here to help. Thank you for trusting us to make it right ❤️
Gabriela G.
This is my 3rd portrait and I couldn’t be happier! Absolutely wonderful work! Great communication with the team :)
Response from West & WillowJul 2, 2026
Hello Gabriela, Thank you so much for your continued support! ❤️ We're so happy you love your third portrait. We truly appreciate your kind words!
