West & WillowReviews of westandwillow.com

Response from West & WillowSep 25, 2023

Hi Jenny, Thank you so much for entrusting us with your pet's portrait! In an effort to get your order to you as efficiently as possible, we do not offer artwork previews. Guaranteed, though we have extremely talented designers who will bring out the best of your pet. 👍🏼

Response from West & WillowSep 25, 2023

Hi Alexandra, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.

Response from West & WillowSep 18, 2023

Hello Yvonne, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Response from West & WillowSep 12, 2023

Hi Hannah, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

Response from West & WillowSep 11, 2023

Hi Laurie, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.

Response from West & WillowSep 7, 2023

Hello Caren, We hate to hear this! We are reaching out to your email now to help get this resolved for you.

Response from West & WillowSep 7, 2023

Hi Jennifer, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.

Response from West & WillowSep 4, 2023

Hi Melanie, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.