West & WillowReviews of westandwillow.com

The picture I sent to be used was a little distance away and the way her portrait turned out was spot on. Even the special bend in her ear was just right! Very pleased

When my adorable picture arrived the frame was cracked and it was not able to be hung.. I contacted y’all and immediately got a response and the replacement was being processed.. thank you for your prompt response. I just love the way it turned out!!

It has been so easy completing this order. I have only heard good things about your company and look forward to my portrait.

I ordered a portrait for my daughter and son-in-law. After completing the order, I realized that the shipping address was incorrect. Customer service was able to correct my mistake. My kids received a portrait of Casey, their very handsome Shiba Inu today and were very thrilled with it. I just ordered a double portrait for my son and daughter-in-law.

Amazing customer service! Helped to make small tweaks and sent me my beautiful portrait!

Exceptional Work! I recently received my order from West and Willow and I couldn't be more thankful. This wasn't just a typical request; it was a heartfelt tribute to my beloved Toby, who passed away recently. The portrait of Toby is more than just a picture – it's a beautifully captured essence that has brought immense peace and comfort to our home. The attention to detail and the ability to convey Toby's love is truly commendable. Thank you for the outstanding work and for bringing back a piece of joy to our lives.

I love the products. Mine came with an error. The company made it very simple for me to explain my problem. They sent me a replacement after a few very friendly emails. I would say it was the best customer service I have had in a long time.

Amazing staff and quality exceptional Coopers pictures is a perfect replica of him. Tears flow down as I opened package now I will have my heart dog always with me