West & WillowReviews of westandwillow.com

My initial order ended up having a crack on the frame. I was able to contact them letting them know what happened and they sent a replacement immediately. I will always recommend them based on the customer service!

I’ve ordered three different pictures of my dogs from West & Willow and have them all proudly hanging on my walls. I also gave one as a gift. The last picture I ordered was a little off so I contacted customer service and they immediately responded and sent me a revised picture. Excellent customer service and a unique way of displaying your favorite pets. Highly recommend!

I made several orders for the holidays. The hoodies and pajamas with our dog and cat on them were a tremendous hit. They are made with soft, comfortable and quality material ("very cozy" per my daughter). The large and smaller mugs with pet names and faces were loved as well and also made of great quality. I was worried my last order was placed late and would not arrive on time for Christmas. But when I reached out to the company a few days before the holiday, they expedited shipping and I received the item with time to spare.

This is the second time I have purchased a pet photo from West & Willow. I love their work! Items arrive in good condition and they are great at communicating shipping times etc. i will be a repeat customer.

Perfect depiction of my mom & nephews fur babies! Very quick service, packaged well and can’t wait to give them as Christmas gifts in a couple of days!

Showed up broken, getting it replaced couldn’t have been easier

There was a little line on my picture, and West & Willow fixed it right away. Great customer service! And I love the pictures!!!

I loved the ease of the ordering process, appreciated speedy responses to a couple questions, grateful for speedy shipping, and most of all, absolutely LOVE LOVE LOVE the final product!! I cannot wait for these gifts to be opened on Christmas morning.