Karen K.
Super fast response
Super fast response! Slow shipping, but it’s the holiday season, so no loss of stars. The product and quality are worth the wait.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Karen K.
Super fast response! Slow shipping, but it’s the holiday season, so no loss of stars. The product and quality are worth the wait.
P F.
Easy to order website with fun designs and options
Stephanie P.
The artwork & quality is great!
Katie
The artists did such a great job on the portrait, it’s very impressive! We LOVE the final product and can’t wait to hang it up :) The customer service and support from this company is amazing too! I had emailed for some assistance and they responded with a resolution in less than an hour. I love West & Willow and will definitely be buying from them again!!
Brian H.
Great product, came out better than I expected and was delivered fast during the holidays
Melody M.
My husband loved the picture of Tucker. He is thirteen & a half years old so he will not be around much longer. This will be a great reminder of what an awesome dog he is/was.
M G.
Partner loved the custom pet portrait!
Sarah P.
I love the portrait and the throw pillow! They both look amazing, looks just like our cat.
Response from West & WillowJan 23, 2024
Hello Sarah, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.