Cecilia M.
Wrong eye color
When I received the picture of my dog, the color of her eyes did not match. I emailed the company and they took care of it and corrected the problem. Can't wait to see the new one.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 12,615 reviews with 5 stars · Clear filters
Cecilia M.
When I received the picture of my dog, the color of her eyes did not match. I emailed the company and they took care of it and corrected the problem. Can't wait to see the new one.
Suzanne
So far 5 stars!! This is my third portrait from here. However, my last order got lost in shipment, but West & Willow are replaced ng the order at no charge. Customer Service is great, but still waiting on my replacement. I did receive all of my digital copies as well, but had to have them email them to me.
Trent
Excellent!
Kelsie A.
We loved our portrait of Foxy. Foxy unexpectedly passed away last month. When we received his portrait, it looked exactly like him. So much so, that our other cat, and his best friend, Skunks, recognized him. She sniffed the portrait, looked behind it, and purred against it. All this to say, it is a wonderful way to remember the goofy cat we all loved. Thank you!
Brandi M.
The pic turned out great!
Linda
So easy to submit photo of Gus and Roscoe
Alysa C.
My order was delivered faster than i expected, it came out beautiful and will be something my parents will cherish of their sweet little girl who is battling cancer.
Vivian
They got my pup self portrait perfectly done