West & WillowReviews of westandwillow.com

The pictures turned out amazing and the customer service was top notch!

This company is top notch!! They definitely stand by their product....if you're not 100% in love with the final piece....tell them what's wrong and they make it right. It's such a pleasure to work with a company that stands by it's words and wants their customers to be in "total love" with the end result. I had a couple of issues with my picture and they made it better. It was a pleasure doing business with them and I will definitely be back for more and also will tell anyone with pets that the love...about West & Willow!!! 5 stars all the way!!!!!

The customer service was wonderful! My picture was so great we ordered a second one!!! Due to our reorder they gave us a discount!

The uploading of photo was super easy and the products came out amazing! I ordered a framed portrait and a pillow case with my Libby's picture on it. Loved them. BONUS surprise was the pillow case had her image on both sides. I WAS a little confused, maybe I didn't read carefully but the pillow case was just that, it had no pillow in it. Based on the photo of the product, I just assumed it came with the pillow. ALSO, I pd extra for a "×1 digital download" ..I don't really know where to find that as there wasnt a zip file that I could find. Overall, loved products!

This is a wonderful company! They are cooperative and very responsive with emails. I personally made a mistake with the order and they were able to assist me with no issues! I recommend to fellow dog lovers!

We had a problem with our picture that West and Willow corrected for us.

Customer service is top notch! When I had a concern over my pet’s portrait, they easily resolved the issue with my assistance and I am now receiving a new print at no cost. Very happy!

They were prompt and took care of my issue