West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Eileen
Love the picture, its amazing! Got it for a gift for a good friend, she loves it!! Excellent quality! Highly recommend!
Response from West & WillowJan 24, 2026
Hello Eileen, Thank you so much! We’re thrilled to hear you loved the picture and that your friend enjoyed the gift too. We truly appreciate the recommendation! 💙🐾
Wendy H.
Had a picture done of two brother cats. One that passed away recently. Great quality. Looks a lot like them. This is my 3rd time ordering from this company, they don’t ever disappoint.
Response from West & WillowJan 24, 2026
Hello Wendy, Thank you so much for your continued support and for sharing such a meaningful experience. We’re honored to create a portrait of your two brother cats, and we’re glad it captured them so well. Your trust and kind words truly mean a lot to us. 🐾💙
Daisy
Absolutely amazing! Thank you so much. Looks just like our girl Daisy. Couldn’t be happier
Response from West & WillowJan 24, 2026
Hello Daisy, Thank you so much for the amazing feedback! We’re thrilled to hear it looks just like Daisy and that you couldn’t be happier. 🐾💖
Khalia H.
Really fast turnaround and great final product. This is my third purchase from West and Willow and they did a fant Job again.
Response from West & WillowJan 20, 2026
Hello Khalia, Thank you so much for your continued support! We’re thrilled to hear you loved the fast turnaround and final product. It means a lot to us that you’ve chosen West & Willow for the third time—we appreciate you! 🐾💙
Kymbra S.
I wasn’t completely satisfied with the first framed picture of my dog, however I provided another photo and they framed it and sent to me at no additional charge and I love it!! Their customer service support is amazing!
Response from West & WillowJan 20, 2026
Hello Kymbra, Thank you for your wonderful feedback! We’re so happy we could remake the portrait to your satisfaction and that you love the final result. We truly appreciate your kind words about our customer service! 🐾💙
Danielle E.
I absolutely love Oliver’s portrait. It looks so real. I cried when I opened the box. I was leery of ordering. It’s a wonderful piece and glad I got it.
Response from West & WillowJan 20, 2026
Hello Danielle, Thank you so much for sharing this with us. We’re truly honored that Oliver’s portrait meant so much to you and touched your heart. We’re so glad you took the chance to order and that it brought such emotion and joy—thank you for trusting us. 💙🐾
Stephanie C.
The process to making a portrait was easy. The quality is beautiful and the shipping was quick. Can’t wait to hang my beautiful babies on the wall for all to see! :)
Response from West & WillowJan 20, 2026
Hello Stephanie, Thank you so much for the lovely review! We’re thrilled to hear the process was easy, the quality is beautiful, and the shipping was quick. We can’t wait for your beautiful babies to be on display! 🐾😊
Samuel W.
Was really good but one issue. Looked amazing but there were to metal clips that weren’t connected properly at the bottom of the picture and frame
Response from West & WillowJan 20, 2026
Hello Samuel, Thank you for your feedback! We’re glad to hear it looked amazing, and we’re sorry about the issue with the metal clips on the frame. We appreciate you letting us know and will share this with our team.
