West & WillowReviews of westandwillow.com

Response from West & WillowJan 17, 2024

Hello Peter, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.

Response from West & WillowJan 15, 2024

Hello Darren, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Response from West & WillowJan 15, 2024

Hello Krista, We are very sorry about that. Upon checking, your replacement order has been delivered.

Response from West & WillowJan 15, 2024

Hello Dorota, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.

Response from West & WillowJan 15, 2024

Hello Joanne, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.

Response from West & WillowJan 15, 2024

Hi Susan, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.

Response from West & WillowJan 11, 2024

Hi Patricia, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.