Lisa O.
Always happy with my orders
I am a previous customer and am always so pleased with the finished product. This time around I was so happy with 2 of the 3 pictures but the third one the dogs eyes are so dark. I realize it was probably my fault because the picture was dark. I had used the same picture years ago and it had a different outcome. My fault but just not as in love with that one as the others! But everything else I have ordered has turned out incredible!
Response from West & WillowMay 19, 2024
Hi Lisa, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.


