Jennifer Y.
Originally my order was wrong
Originally my order was wrong. But after speaking to support, a new correct order was immediately in the works. What I ordered was a gift so it meant a lot to them and they love it.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jennifer Y.
Originally my order was wrong. But after speaking to support, a new correct order was immediately in the works. What I ordered was a gift so it meant a lot to them and they love it.
Amy P.
Fast, user friendly & and some of our favorite items on our walls 🫶🏼
Brandon B.
Beautifully made portrait, would recommend to anyone!
Alex
The staff communicated with me directly to ensure that I got the product I wanted. They asked me questions to make sure the product turned out the way I wanted it to. They care about the customer.
Natalie R.
The issue with my print was handled promptly and I’m very happy with the result
Leigh S.
Website was Easy to Navigate … Product Exceeded Expectations!
Tracy L.
I just received the portrait I ordered for my daughter...I have tears in my eyes. The picture is a beautiful remembrance of her babies. Thank you, thank you. I am so happy to give her such a beautiful gift.
Brooke S.
The finished product of my order had the wrong ear of my dog sticking up. The picture I sent in had her left ear up, and the finished product that you sent me has her right ear up. My issue was resolved quickly and I was amazed at the final product! Thank you, West and Willow.
Response from West & WillowJul 4, 2024
Hello Brooke, We hate to hear this! We are reaching out to your email now to help get this resolved for you.