West & WillowReviews of westandwillow.com

What this company excels at is customer service. Firstly, the portrait of my pet came quick. HOWEVER, the portrait was honestly...terrible. So I immediately contacted customer service and they were very quick to respond to me and immediately get working on a replacement at NO additional cost. They delivered to me an excellent replacement that was absolutely perfect. It is truly now one of my favorite gifts I've given. This company will take care of you if you are not happy with the first draft of your portrait!

This is an amazing product. I received our picture super fast and it was for a gift. I now need to buy one for myself. Love love love it.

Thank you for the work. I ordered 3 portraits for my dogs. They all look awesome. I almost cried when I received them. The portraits really comfort my heart for my dogs who across the rainbow bridge 🤧

Customer service was great and loved the picture.

Amazingly, the picture I sent is exactly as I expected, and the laughter was even better than I anticipated when I opened the box. Definitely recommend if you are looking for a portrait!

Arrived well packaged, speedy, beautiful fabrication and quality embroidery work. Fit perfect. We were happy!

Beautiful work!

Outstanding quality work. Came out great! The art is good and the hardware is top quality. I got a print and a mug. It takes a few weeks to get your print, there isn’t much communication during that time.