CC
Didn’t like storefront shopping
Online storefront is difficult, when error occurs & there’s no telephone # to call, it delays potential problems further. I did not think it was a user friendly website communicating problems after an order was processed incorrectly. However, support does get back within a few days. Had a problem gifting a photo and billing to a different address. I also was not satisfied with the color tones on the gifted portrait & West & Willow made it 100% right. They truly stand behind their product. I would order again and recommend to others.


