West & WillowReviews of westandwillow.com

Response from West & WillowNov 23, 2022

Hi Lisa, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We are sending you an email now to get this taken care of.

Response from West & WillowNov 23, 2022

Hi Jake, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.

Response from West & WillowNov 23, 2022

Hi Jennifer, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.

Response from West & WillowNov 23, 2022

Hi Nancy, Thank you for letting us know about this. We apologize for your bad experience. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.

Response from West & WillowNov 23, 2022

Hello Lynda, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Response from West & WillowNov 22, 2022

Hi Jackie, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We are sending you an email now to get this taken care of.

Response from West & WillowNov 22, 2022

Hi there, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We sent you an e-mail, and hope to resolve it promptly and accurately.

Response from West & WillowNov 22, 2022

Hello Valerie, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file. Please get back to us at your earliest convenience.