West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Joey S.
Dogs were mismatched in size. The chihuahua (dog 1) was bigger than the golden doodle (dog 4). Also their names were not centered horizontally in the bare space above pets. A little disappointed considering the cost of the item.
AB
I liked the quality of the product. I disliked not being able to preview the artwork. I disliked that shipping was delayed.
SLK
One picture turned out well- the other not so great.
Draine Colon R.
I feel like the imagine shouldn’t be an option to buy. I definitely love the dog images but I got my first order and it was folded, I bought the damage plan and they resend me a second picture and the second one had some type of black line on it and damage worst than the first picture I got sent the first time. For the money I payed I figured the way they shipped the picture will be handled so the image gets to the destination without issues. I recommend if you are going to spend the money to buy it with a frame I wanted a different frame that’s why I got the imagine alone but not worth it.
Dayton D.
Looks more like a cartoon than an oil companies painting. I feel like it would be worth it if it was $30 instead. Disappointed but still happy
Response from West & WillowJan 21, 2025
Hi Dayton, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Kelsei M.
My posters arrived rolled, but they had several dents in them.
Response from West & WillowDec 23, 2024
Hi Kelsei, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Ryan
Do we get to see a preview of the purchase before it’s delivered?
Response from West & WillowDec 19, 2024
Hi Ryan, We don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼
Matthew M.
I have not received my digital download yet. The picture and frame are great, but would really like the digital copy as well
Response from West & WillowDec 19, 2024
Hi Matthew, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
