Kathryn G.
Overall
Overall, I am disappointed in the quality and size of the product for the cost. I think I spent close to $100 on some thing that could’ve truly been produced for around $20. I was not shown an image of my dog prior to it being printed and shipped to my home. The quality of the frame is about average with what you could purchase at target or something like that etc.. In All I just feel that the 8 1/2 x 11 is way overpriced at a cost of $100 for what it is.
Response from West & WillowNov 17, 2024
Hi Kathryn, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.