West & WillowReviews of westandwillow.com

Response from West & WillowAug 26, 2020

Hi Sofia! Thank you so much for the feedback! We understand that you want to get a good view of the illustration. For now, we don't have a system for this yet. It is still something that we are working on. Rest assured though that we have extremely talented designers that will bring the best out of your fur baby. 😊

Response from West & WillowAug 25, 2020

Hi Kirsten, Thank you for letting us know! Please reply to the email we just sent so we can get more information.

Response from West & WillowAug 22, 2020

Hello there! Thank you so much for the feedback! This helps us know the things that we need to work on. Also, we got all your instructions, and forwarded it to our Design Team. Rest assured though that we have extremely talented designers that will bring the best out of your fur baby. 😊

Response from West & WillowAug 21, 2020

Hi Hannah, Thank you so much for the feedback! Though we apologize if you didn't receive information about the shipping timeline. We have sent you a message to address this. Alternatively, you may also check https://westandwillow.com/pages/shipping. 😊

Response from West & WillowAug 20, 2020

Hi there, Christie! Thank you for letting us know about your concern. We have sent you an e-mail to address this. 😊

Response from West & WillowAug 21, 2020

Hi there! We really appreciate the time you spent to write your feedback! We aim for your 100% satisfaction. We have sent you a message to ask for a little information. We look forward for your reply.

Response from West & WillowAug 15, 2020

Hi Sarah! We hate that your order isn't 100% perfect! We sent you a message to address this. Kindly reply in your most convenient time.

Response from West & WillowAug 13, 2020

Hi Kelly, We hate to hear that your order quality was not perfect! Our Product Satisfaction Team will take care of this for you. Please check your email inbox for more details.