West & WillowReviews of westandwillow.com

Response from West & WillowSep 2, 2020

Hi Caitlin, Thank you for letting us know. Kindly respond to our request We will look into this, and do everything we can to correct it as soon as possible.

Response from West & WillowSep 2, 2020

Hi Margaret, It always nice to receive suggestions to make our customers' experience better. We will take note of this, and will make it available in future. Should you have any other concerns, please let us know at [email protected]

Response from West & WillowSep 3, 2020

Hi Meaghan, Thank you so much for placing your order! Though I am sorry to hear that you had issues. Placing the order using a mobile phone normally works. This has already been raised to make sure that any potential issues will be resolved ASAP. Thank you bearing with us!

Response from West & WillowSep 3, 2020

Hi Ryan, Thank you for the recommendation! We are still working to make this possible. I guarantee that you'll absolutely love our posters as we have talented designers bring the best out of your photo and your portrait comes with high-quality standards. 😊

Response from West & WillowAug 28, 2020

Hi Hilary, This is definitely not the type of service we aim to provide. I have made our customer service team lead aware of this issue. Please check your email for a message from us. We'd love a chance to turn this around!

Response from West & WillowAug 28, 2020

Hello Kristen, We aim for 100% customer satisfaction all the time! We have sent you an e-mail to address the issues with the second portrait. Kindly check the e-mail we just sent. Thank you so much for the continued patience!

Response from West & WillowAug 26, 2020

Hi David! Thank you for the recommendation! At this moment, we don't have this option yet. However, we can definitely help you choose which photo will work best. We just send you a message to address this. Kindly get back to us in your most convenient time.