West & WillowReviews of westandwillow.com

Response from West & WillowDec 25, 2022

Hello Marissa, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.

Response from West & WillowDec 25, 2022

Hi Chris, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We sent you an email to get this sorted.

Response from West & WillowDec 25, 2022

Hi Maria, We are very sorry for the confusion. Upon checking, your order is on its way! Please check your email for the tracking details.

Response from West & WillowDec 25, 2022

Hi Allyson, We are very sorry for the confusion. Upon checking, your replacement order is already in the fulfillment stage and is ready for transit. Please check your email for more information.

Response from West & WillowDec 25, 2022

Hi Steve, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.

Response from West & WillowDec 25, 2022

Hi Debbie, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email once your order arrives.

Response from West & WillowDec 25, 2022

Hi Donna, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.

Response from West & WillowDec 25, 2022

Hi Kristine, We are sorry that your experience didn’t quite match your expectations. Your replacement order is on its way, please check your email for the tracking details.