KK
Love the picture, bad packaging
I love the picture! I could not give 5 stars because of the packaging. The framed picture was put into a cardboard box without any wrapping at all. I was so surprised that after spending nearly $100 and someone putting the time into making this that it wouldn't be wrapped with even a piece of tissue to prevent the white frame from being scratched or damaged.
Response from West & WillowDec 10, 2020
Hello KK, We're so thrilled that you loved the portrait! Also, thank you for taking the time to share your feedback about the packaging! Rest assured that we will investigate on this with our Production Team.