Sarah
Creases
I ordered my picture without a frame. Maybe that’s my fault. I expected it to come in a card stock type, flat envelope, but it came rolled in a box and there are creases all over it. Just doesn’t look pristine.
Response from West & WillowOct 14, 2020
Hello Sarah, We apologize for the inconvenience. As we try our best to provide exceptional service, some factors like shipping and handling are outside of our control, and issues like this can happen. Please allow us a chance to help with this. I am sending an email to you now.


