West & WillowReviews of westandwillow.com

Response from West & WillowOct 17, 2020

Hello Francesca, We hate to hear about this. We are sending you an e-mail now to address this further. Kinldy get back to us in your earliest convenience.

Response from West & WillowOct 16, 2020

Hello Emily, We can't even begin to imagine how disappointed you are with this experience. We want to work with you to make things right. We're sending an email to the address on your account now to get this resolved.

Response from West & WillowOct 16, 2020

Hello Kailyn, So sorry for the confusion. Our site says up to 40% off. We have sent you an e-mail to make sure that you got the discount. Please reply back to us in your earliest convenience.

Response from West & WillowOct 14, 2020

Hello Marco, We're so sorry for any confusion. The up to 40% discount is already reflected in the website so I can assure you that it's applied on your order. I am also sending you an e-mail for further information.

Response from West & WillowOct 16, 2020

Hello Alid, We can't wait for you to see how it turned out! 😍 Should you have any other concerns, please feel free to reach us at [email protected].

Response from West & WillowOct 14, 2020

Hello Ashley, I understand that you want to get a good view of the illustration. For now, we don't have a system for this yet. It is still something that we are working on. I guarantee that you'll absolutely love our posters as we have talented designers bring the best out of your photo and your portrait comes with high-quality standards. 👍🏼

Response from West & WillowOct 14, 2020

Hello Jessica, In an effort to get your order to you as efficiently as possible, we do not order artwork previews. Rest assured though that we have extremely talented team of artists that can bring out the best of your pet! 👍🏼

Response from West & WillowOct 14, 2020

Hello Christine, The survey can also be about the order process, but we get it if you wanted to wait for the illustration before you give us the final verdict. 😁 We also sent you an e-mail to give you an update on the order.