Lauren F.
The picture quality was not good
The picture quality was not good, there is no preview option it took a month to receive my order, it was not worth the money spent and customer service argued with me about giving me a refund. I am still arguing and fighting for a refund! I’m disappointed and annoyed! Since there is no preview option a customer should be allowed a refund if not pleased with the outcome! Terrible! I would not recommend this to anyone!! And it’s a shame because the pics I’ve seen posted are adorable! That’s what drew me in! What a big disappointment this was!!
Response from West & WillowMar 7, 2023
Hi Lauren, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.