West & WillowReviews of westandwillow.com

Response from West & WillowApr 5, 2023

Hi Stephanie, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

Response from West & WillowApr 5, 2023

Hi Jodie, We are very sorry about that. Upon checking, your replacement order is on its way! Please check your email for the tracking details.

Response from West & WillowApr 5, 2023

Hi Diane, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We are sending you an email now to get this taken care of.

Response from West & WillowApr 3, 2023

Hi Olyvia, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.

Response from West & WillowApr 3, 2023

Hi Brittany, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.

Response from West & WillowMar 29, 2023

Hi Douglas, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.

Response from West & WillowMar 27, 2023

Hello Elizabeth, We hate to hear this! We are reaching out to your email now to help get this resolved for you.

Response from West & WillowMar 23, 2023

Hi Kim, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.