West & WillowReviews of westandwillow.com

Overall it was great. Not sure exactly how much faster I’m getting my purchase since I paid extra to “put it at the front of the line” I still haven’t received any updates on tracking or anything either. Process to purchase was easy though. Hoping to get this before my wife’s birthday in a week from today....

We love our portrait and cannot wait to order another one!

Ordering was easy and can’t wait to see the proofs

I had issues with ordering process but they did respond within 24 hours... I am looking forward to receiving my order! I do think they need some sort of status update system available through orders on their website.

Got my new 8x10 photo of my dog, Moose, who recently passed away. The photo they did was excellent, and really captured his personality in the photo. Came quickly as well. The corners of the frame were a bit chopped, but I was able to use a black sharpie to fill in the chips... From far away you can't tell at all. Thanks for honoring my pup with this photo!

The product looks great. I purchased as a gift, and the recipient loved it. I give it 4 stars instead of 5 just because of the price for such a small print, and there was no option to send as a gift (with a note and to hide the receipt).

I seriously love it but I really wish more attention would have been made on the one I got for my dogs Winnie and Cooper. Winnie is 10-12 lbs Cooper is 55 lbs. Winnie is larger than Cooper in the photo and it was very apparent in the picture I sent that it was the opposite.

I originally wasn’t too satisfied with my order. Upon notifying West and Willow they promptly contacted me and addressed my concerns. I appreciated the follow up and willing to make things better.