West & WillowReviews of westandwillow.com

Response from West & WillowDec 18, 2020

Hello Bruno & Lena, I understand that you want to get a good view of the illustration. For now, we don't have a system for this yet. It is still something that we are working on. Rest assured though that we have extremely talented designers that will bring out the best of your photos! We also sent you an email for an update.

Response from West & WillowDec 18, 2020

Hi Camille, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly help us with the order details by replying to the DM we sent you.

Response from West & WillowDec 18, 2020

Hello Christie, We sincerely apologize that you are unhappy with the quality of your artwork. We just sent an email to the address on file. Please get back with us at your earliest convenience.

Response from West & WillowDec 18, 2020

Hello Jorge, We’re sorry to hear of your experience with the webisite was less than satisfactory. We will make sure to consider this to make our order process more seamless! We greatly appreciate your feedback!

Response from West & WillowDec 19, 2020

Hello Carolyn, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file. Please get back with us at your earliest convenience.

Response from West & WillowDec 19, 2020

Hi Jesse, This is definitely not the type of service we aim to provide. I have made our customer service team lead aware of this issue. Please check your email for a message from us.

Response from West & WillowDec 17, 2020

Hello Sylvia, We’re sorry to hear of your experience was less than satisfactory. We are committed to providing great customer service and we would like to make things right. We sent you an e-mail to get this sorted.

Response from West & WillowDec 19, 2020

Hello Sandra, We totally get what you mean. As of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. Alos, we have sent you an email for the latest update on your order.