West & WillowReviews of westandwillow.com

Response from West & WillowMay 22, 2023

Hello Kathy, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.

Response from West & WillowMay 22, 2023

Hello Cara, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Response from West & WillowMay 22, 2023

Hi Jesse, We are very sorry for the confusion. Upon checking, your order is on its way! Please check your email for tracking details.

Response from West & WillowMay 22, 2023

Hello Melanie, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.

Response from West & WillowMay 22, 2023

Hi Kevin, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.

Response from West & WillowMay 22, 2023

Hi Jennifer, We are very sorry about that. Upon checking, we already sent you the digital download 10 days ago. Please check your spam folder. We will send it to you again right now.

Response from West & WillowMay 22, 2023

Hi Amy, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.

Response from West & WillowMay 15, 2023

Hi Robyn, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.