West & WillowReviews of westandwillow.com

Response from West & WillowAug 7, 2023

Hello Shaneka, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file. Please get back to us at your earliest convenience.

Response from West & WillowJul 31, 2023

Hello Olivia, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. Please look for an email from us about the next steps.

Response from West & WillowJul 31, 2023

Hi there, I am sorry to hear of this matter! We cannot locate your account at the moment. Kindly update your review with an order number or reply to the email we sent you here.

Response from West & WillowJul 31, 2023

Hi Jessica, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We sent you an email and hope to resolve it promptly and accurately.

Response from West & WillowJul 31, 2023

Hi Jennifer, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.

Response from West & WillowJul 31, 2023

Hello Crystal, We are very sorry for what happened. Upon checking, your order is on its way! Please check your email for tracking details.

Response from West & WillowJul 21, 2023

Hello Sally, We are very sorry for the confusion. Regrettably, at this time, we are unable to accommodate such customizations.

Response from West & WillowJul 18, 2023

Hi Martin, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.