amy W.
Amazing
Amazing! Their customer service is too notch. I ordered two pet posters. One turned out great and the other was very dark. I asked for an updated version with the picture being brighter and they fixed it. No additional charges!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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amy W.
Amazing! Their customer service is too notch. I ordered two pet posters. One turned out great and the other was very dark. I asked for an updated version with the picture being brighter and they fixed it. No additional charges!
Kara F.
The quality is amazing and the photo turned out beyond expectations!
customer
I gave some friends, a West & Willow dog picture of their goodest boi, who crossed over the Rainbow Bridge. They loved it, and love the beautiful memories that it will bring to their minds, every time they look at it
Kristy G.
I've purchased several items - great products and customer service!
Tayler B.
Fast and easy. Ordered on a Friday and had it the following Friday.
Samantha T.
I am beyond thrilled with my experience with West and Willow! I ordered a custom portraits of all my pet, and it turned out even more beautiful than I imagined. The attention to detail captured my pet’s personality perfectly—the expression, the coloring, everything was spot on. The artwork is modern, stylish, and makes the perfect addition to my home decor. The ordering process was super easy, and shipping was quick and seamless. The packaging was also really well done, ensuring the portrait arrived in perfect condition. You can really tell they put love and care into every step. If you’re a pet lover or looking for the perfect gift for someone who is, I can’t recommend West and Willow enough. Their portraits are heartfelt keepsakes that you’ll cherish forever!
Cary H.
Max doesn’t have brown on him and I got in touch with my complaint and it was resolved within a day. And already have a new one in the works. And a gray one was showed to me.
Tehya Y.
I just wanted to say the portrait of my bobos made me start crying! My family and I recently lost both dogs (one to age and another to a car accident) all within the same year. So this made me cry and feel so happy to see their faces again in such an amazing colorful way. I love it. ❤️😭 Also I had a contact person named Sharon. She was really great and kept good communication with me. This means a lot to me! U guys are awesome! 🫶