WesLend FinancialReviews of weslend.com

Don't trust the ad claiming "no cash out of pocket" and low interest rates. It's just not true. The process of refinancing our home started smoothly enough, but the delays due to miscommunications caused our "locked in rate" to expire. To keep the rate we had to "buy down" the new rate, which was higher...shocker. I'm certain the delays were intentional to earn a little cash at closing. The good news is that we won't ever have to do this again. The disappointing thing is Lennox not delivering on their promises.

The refinancing process with Lenox was a little long, but they worked with me and got it done! I am thankful my house is now being paid off at a lower interest rate. The person helping close the loan was nice/indifferent, and lacked personality. I understand she is probably just too busy for her own good, no worries! The closing costs were more than expected--I thought I wasn't supposed to have any at all, oh well! That's what I get for being to busy to think about the refinance, I just placed all my faith in Lenox! Going into this I had read that Lenox was a "direct lender!" Once my loan closed it was immediately sold to Freddie Mac. Disappointed about that! If you are looking to refinance with Lenox, sure why not!

My loan experience went smoothly through the application and initial approval process. There were a few hiccups at the end when it came to final approval and scheduling the notary for signing docs. Mike, my mortgage advisor, who I had worked with in the beginning, reached out to assure me that he was going to be hands-on to help me through to the end of the closing process. Everything worked out and I appreciate his diligence and special attention. Despite the rough ending, I would recommend this company to a friend.

I was and I am still very happy with Westland funding, the process took a few months like most but their communication was par excellent they were very thorugh and delt with issues instead of passing them by like old title liens an certain credit mishaps some our fault some wasn't they took the professional to make things work right.

They have keep there word thought out this process. This is my 3rd loan with them. I always find them Professional, resourceful and kind!

At the beginning of the process Lenox was very friendly. After I was committed, things changed. Emails were not returned. My appraisal was ordered twice and Lenox incorrectly told the appraiser to appraise both adjoining properties instead of just the one with the house on it (no mortgage on the adjoining property, I own it clear). Upon closing Lenox failed to send all documents to the 0Notary, one was missing. Lenox started sending me emails demanding me to sign the missing form and pay the Notary myself when I got it done. I went on TDY right after closing and that made it difficult for me to get the form signed, not to mention they wanted me to pay for the Notary. I received an email from a member of Lenox that included an internal string of emails regarding the missing document. In the string of emails one person blamed me for not and signing the document and avoiding the issue. I responded with a scathing email outlining everything up to that point. Two days later, Lenox had a Notary come to me and they paid for it. Another couple of things, Lenox told me they were not going to sell my mortgage but keep it. Well, before my first payment I received a letter stating they had sold it to Wells Fargo but the section of the letter with when and where to send future payments was inadvertently left blank (I got the letter less than 1 week before the payment was due) I had to research on my own and call WF to find out how to make the payment. When I inquired at Lenox about the missing information they knew they had left off the new payment info and couldn't give me any other details except it had been sold to WF. VERY UNPROFESSIONAL AND DISORGANIZED

They listen to what you want to do and get to exactly that. They're always in contact with you, whether by phone or email or both. My loan originator got me closed pretty quick and probably would have been faster if I had everything I needed to begin with.

Called lenox to get a refi on mortgage, worked with holly for about a month and got everything taken care of. Went from 4.65% to a 3.5% rate on 15 year. Very pleased with the service, thank you!